Returns & Exchanges

At Supertails, we want you and your wardrobe to be perfectly matched. If your purchase isn't the right fit, you can return or exchange any unworn items with tags attached within 30 days of delivery.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the items in their original packaging, ensuring all original tags and labels are securely attached and the garment is in its original condition.

3

Hand Over to Courier

A member of our logistics team will arrive at your doorstep within 48 hours to collect the package at no additional cost to you.

4

Receive Refund or Exchange

Once our quality team inspects the return, we will process your refund to the original payment method or ship out your new size within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing